Shipping policy

Shipping Policy 

Thank you for visiting and shopping with us.

Below are the terms and conditions of our Shipping Policy. 

Shipment processing time 

• We take 1-2 business days to process the orders. 

• Shipping and delivery of orders are not active on weekends and holidays.  

• In holiday seasons or high inflow of orders, there is a possibility of the orders getting delayed. We will notify you accordingly via email or phone, or text and keep you updated in case of delays. Please bear with us in those critical circumstances.

Shipping rates & delivery estimates

Shipping charges will be decided and notified to you at the time of checkout.

*Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO Addresses 

Tokado Eyewear provides shipments to delivery addresses Globally.

Shipment confirmation & Order tracking 

Once we ship your orders, we will send you a confirmation email that will enclose all the order details, tracking id, and the link; with the help, you can track your order.

Customs, Duties, and Taxes 

Tokado Eyewear will notify you if there are any customs or additional taxes are applied to your order. However, we are not responsible for those charges and are to be born by the customers.

Damages 

• Tokado Eyewear is not liable for any products damaged or lost during shipping. 

• The responsibility of any damaged delivery is to be solely born by the carrier. 
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• You need to save all packaging materials and damaged goods along with the unpacking video or photos, if possible, to strengthen your claim application.